Credit Guide
Template for review. The final wording must be supplied or approved by Truevalue Mortgage and its credit licensee before the site goes live.
About this guide
Our Credit Guide sets out important information about our services, including our licence details, the lenders we use most often, how we are paid and our dispute resolution process.
Licence details
Truevalue Mortgage [ABN] is a Credit Representative (CRN [XXXXXX]) of [Licensee name], Australian Credit Licence [XXXXXX].
Download
[Link to the current Credit Guide PDF supplied by the licensee.]
Complaints
If you have a complaint, please contact us first on +61 430 402 380. [Add internal and external dispute resolution details, e.g. AFCA.]